Critics of outsourcing

What to Outsource?

Can any organization recognize a process which might be outsourced offshore? Most likely properties of strong offshore outsourcing processes often:

  • Require minimal client or end-user interaction
  • Have limited reliance on IP
  • Have mature features and stable well defined requirements
  • are standardized, repetitive, well segmented and documented
  • Do not involve secure or sensitive data
  • Large enough to produce substantial benefits
  • have low added value or labor intensive
  • The application/process is stable with a reasonable expected life time
  • have low operational complexity
  • have low level to middle level business criticality


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