Read basics of usability testing.


Usability testing (or user testing) involves measuring the ease with which users can complete common tasks on your website. The results of the analysis are a huge eye-opener and their implementation often leads to:

Increased sales and task completion and a high rate of return site visitors
A greatly improved understanding of your customers’ needs
A significant reduction in call centre enquiries
A much more user-focused in-house development team

Source: from web credible website.

Find the attached document which is very easy to understand on how we assess the usability of an application

Basics of Usability testing

Enjoy reading —- Bye



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